Welcome to ResoluteCall (https://resolutecall.com). These Terms and Conditions ("Terms") govern your use of our website, software, and services provided under the ResoluteCall brand ("Service", "Platform", "App").

By accessing or using ResoluteCall, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Overview of Services

ResoluteCall is a VoIP-based communication platform designed for small businesses and professionals. It provides outbound/inbound calling, SMS, voicemail, call recording, and phone number management features via a downloadable desktop application and web-based tools.

2. Eligibility

You must be at least 18 years old and capable of forming a binding agreement to use ResoluteCall. By using the platform, you confirm that you meet these requirements.

3. Software Installation and Use

The ResoluteCall desktop application may require manual steps during installation, including copying additional .dll files from a separate bin folder to ensure full functionality.

• It is your responsibility to follow the instructions on our How to Use page to complete installation correctly.
• ResoluteCall is not responsible for data loss, application errors, or other issues caused by improper installation or system compatibility.

4. License and Restrictions

We grant you a limited, non-transferable, non-exclusive license to install and use the ResoluteCall software solely for your internal business or personal communication purposes.

You may not:

• Reverse engineer, decompile, or modify the software
• Use ResoluteCall for unlawful, abusive, or fraudulent activities
• Resell or redistribute the software or any part of the service

5. Account and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately if you suspect any unauthorized access.

6. Service Availability and Limitations

We strive to provide a reliable service, but we do not guarantee:

• 100% uptime or uninterrupted access
• Compatibility with all networks or devices
• That all features will function identically on all versions or setups

We reserve the right to modify, suspend, or discontinue any part of the platform at any time without notice.

7. Privacy

Your use of the platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

8. Limitation of Liability

ResoluteCall shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including but not limited to loss of data, communication failures, or downtime.

9. Updates and Modifications

We may update these Terms periodically. When we do, we will revise the "Effective Date" above. Continued use of our services after changes means you accept the revised Terms.

10. Termination

We reserve the right to suspend or terminate your access to ResoluteCall at any time, with or without notice, if you violate these Terms or misuse the platform.

11. Contact

If you have any questions about these Terms, please contact us at:

[email protected]

https://resolutecall.com