At Resolute Call ("Company," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, services, and WhatsApp Business communications.

1. Information We Collect

We may collect the following types of information:

  • Name
  • Phone number
  • Email address
  • Business information
  • Customer support inquiries
  • WhatsApp message content exchanged with our business
  • Technical information such as IP address, browser type, and device information

2. How We Use Information

We use collected information to:

  • Provide customer support and communication services
  • Send and receive WhatsApp Business messages
  • Respond to customer inquiries
  • Improve our services and website functionality
  • Maintain security and prevent fraud or abuse
  • Comply with legal obligations

3. WhatsApp Business Messaging

Our services may use the WhatsApp Business Platform provided by Meta Platforms, Inc.

By communicating with us through WhatsApp, you consent to the processing of your messages and related information for customer service and business communication purposes.

We do not sell or share WhatsApp message data with third parties for advertising purposes.

4. Data Sharing

We may share information only with:

  • Trusted service providers assisting in operating our services
  • Technology and hosting providers
  • Legal authorities if required by law

We do not sell personal information to third parties.

5. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your information against unauthorized access, disclosure, or misuse.

6. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent where applicable
  • Request information about how your data is used

To exercise these rights, contact us using the information below.

8. Third-Party Services

Our website and services may contain links or integrations with third-party platforms, including Meta and WhatsApp. We are not responsible for the privacy practices of third-party services.

9. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact Us

If you have questions regarding this Privacy Policy or our data handling practices, please contact us:

Resolute Call
Website: https://resolutecall.com
Email: support@resolutecall.com